Refund Policy
Last updated: March 2026
Refund Eligibility
You may withdraw from your purchase within 14 days of delivery. Tell us within those 14 days and send the item back within a further 14 days. Return shipping is paid by the customer.
- Items must be in original condition with tags attached
- Items must be unworn, unwashed, and undamaged
- Original packaging should be included when possible
- For hygiene reasons, worn shapewear cannot be returned
Non-Refundable Items
Certain items are not eligible for refunds:
- Sale or clearance items (final sale)
- Gift cards
- Downloadable products
- Personal care items
Refund Processing
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days to your original payment method.
Late or Missing Refunds
If you haven't received your refund after 7 business days, first check your bank account, then contact your credit card company. If the problem persists, please contact us at support@yourstore.com.
Exchanges
We do not offer direct exchanges. If you need a different size, return the item within the withdrawal period and place a new order for the one you want.